ALL RIGHTS RESERVED. If you suspect this is the case, you can either pay by money order, MoneyGram, or contact your property for more details about your account. However, it is possible that your balance can take longer to update if there is an issue with the network. Keep residents around longer by sending out personalized renewal offers directly to their ResidentPortal. The pet fee will range from $250-$350, and pet rent will range from $25-45. If you're still experiencing issues, you can also reach out to your property, to ensure they have the correct email address on file. You cannot currently cancel a payment in the ResidentPortal App. The community experience only gets better when you live with people you know. Residentportal.com Alexa Skill: Check your account balance, make rent payments, check office hours, and ask about upcoming community events, with Alexa's ResidentPortal skill.. Submit Feedback under "App Feedback". If you have any questions or feedback, please fill out the form below, 1. Reviews: Is your property simply amazing? Please try again. And much more! If you have chosen options 1 or 2, you may have specified an amount or limit that doesn't equal the full balance due. With that information at hand, you can then reach out to your property directly through the app by going to the main menu and selecting Contact > Email Us or Call Us. How long will it take for the payment to show on my account? Amenities: Reserving amenities is easier than ever. getting acquainted with the CiraNet OWNER / RESIDENT PORTAL Usually there are several payment options, depending on your property. You are limited to view only access in ResidentPortal. Resident Portal Within the senior living industry, it is widely acknowledged that engaging the resident and their family members with technology can have positive impact on the life of the resident, help alleviate social isolation and give your community a competitive edge. ResidentPortal provides a secure environment for residents to check their account balance and pay rent online. Your bank account should reflect the debited amount (or a Pending amount to be debited) by the next business day. You can do this through ResidentPortal by clicking on "More" on the menu bar, then select "Contact Property". Don't share your payment information with your roommates! The ResidentPortal App makes life easier! The app uses mobile friendly technology to reduce the amount of effort required for your residents to pay rent, submit maintenance orders and communicate with your on-site staff. ResidentPortal has the ability to display charges prior to the 1st of the month. The ResidentPortal app provides a convenient way to pay rent, submit maintenance orders with photos, and communicate with your apartment community all from your mobile phone. With ResidentPortal, companies can accept rent payments online, saving both time and money for on-site management teams by eliminating manual check processing. 215 SPENCER PL CAYCE, SC 29033. p: (803) 244-9541. To delete, add, or edit Recurring Payment information, go to main menu and select Payments > Auto Payments. Simplify business with ResidentPortal’s seamless integration with your property management software and ResidentPay™. Want to earn a … It can be found at the top of each payment coupon and/or any correspondence from Leland Management. The ResidentPortal App can be customized by property management to let you either: 1) specify an exact amount to be paid each month; 2) specify an upper limit to be paid each month; or 3) pay the entire balance each month. Never feel left out again! Follow the prompts on the screen to choose Payment Frequency, Payment Amount, Payment Day, Start and End Months, Agree to the Terms and Conditions, and then click "Add Auto Payment", 1. No more than one pet per Apartment is permitted and the pet may not exceed 35 pounds. Here, you can update you profile picture, email address, password, and phone number. Entrata, Inc. (“Entrata”) is dedicated to ensuring digital accessibility for people with disabilities. For assistance with community related issues, use the "Contact" section on the Main Menu. If the issue persists, please contact our Customer Care Team at 833.710.6869 for assistance. RESIDENT EVIL.NET、RESIDENT EVIL Portal(海外向け)でお知らせしていた内容は「バイオハザード ポータル」に統合されます。 RESIDENT EVIL.NET BIOHAZARD AMBASSADOR PROGRAM BIOHAZARD CLUB96 NEW! Click on"Make a Payment" on the Right side of your screen, 3. You are limited to view only access in ResidentPortal. Monthly pet rent is $25 per pet. Welcome to ResidentPortal Create Account; Log In; Download the Resident Portal App here: Palm Lake Residents Internet Portal. If you do not have this code, reach out to your community manager and they will be Specials, rental rates, availability, and other details are subject to change without notice. The app automatically routes your call to the appropriate after-hours number when the office closes. When a payment is made through ResidentPortal, your balance due will usually update immediately. Some properties may also allow partial payments before the first day late, after which time they may require payments to be made in full. There was an issue processing your request at this time. Entrata, Inc. (“Entrata”) is dedicated to ensuring digital accessibility for people with disabilities. Restrictions do apply - pets are limited to cats, dogs, fish in tanks below 30 gallons, and birds who are caged at all times. We are continually applying relevant accessibility standards to improve user experience for everyone who visits this website. If you do not see this area in ResidentPortal, this means your property management company has disabled the maintenance request function. : Download the ResidentPortal App today and have the office at your fingertips, 24/7. Contact our office and learn more about how you can earn extra money by referring friends that become a part of our community. Is your payment information expiring soon? Provide secure access to community information, payment and maintenance portals 24/7. Resident Q&A; Contact. Login. Submit and track maintenance requests anytime, anywhere. Resident Portal. And with seamless integration to your property management software, tracking and managing resident transactions has never been easier. The ResidentPortal App allows you to access your multiple leases (Past, Current, Notice, Future) from a single login. If you make a mistake with your payment, you do have a few options to cancel a payment that was made in error. Animals (except for service animals) are prohibited, even temporarily, in the apartment community unless the Owner and the resident execute Owner's standard animal addendum. Allow residents to contact the management office about issues, leave a review, or respond to a survey. Error, Please Correct: FORGOT YOUR PASSWORD : DON'T HAVE AN ACCOUNT? Your property may have certain items available to rent, including parking spaces, garage units, TV units, beds, etc. Need Help? Resident Portal. If you do not have this code, reach out to your community manager and they will be happy to provide it for you. I have submitted feedback about many issues in my community, why haven't I received a response? Each roommate can have their own ResidentPortal account. Community Feed: There's always something happening in your community. ResidentPortal can be customized by property management to only accept certain payment types (eCheck, credit card, recurring) on certain days. Here you can see Open Requests, Past Requests, and contact information from your property. If you do not see this area of the app, this means your property management company has disabled the maintenance request function. We are continually applying relevant accessibility standards to improve user experience for everyone who visits this website. And much more! Please allow up to 30 minutes for the payment to update. ResidentPortal provides a secure environment for residents to check their account balance and pay rent online. You can find your Open maintenance requests by going to the main menu of the ResidentPortal App and selecting Maintenance > Open Requests. 3800 W. Chandler Blvd Chandler, AZ 85226. p: (855) 646-5411. To delete, add, or edit Recurring Payment information, select Payments from the menu sidebar (or bottom bar on tablet and mobile), then navigate to the Auto-Payments tab. The user will want to navigate to the portal's web address. If it still hasn't changed by that time, please contact your property from the "Contact" button on the main menu. ‎The ResidentPortal app provides a convenient way to pay rent, submit maintenance orders with photos, and communicate with your apartment community all from your mobile phone. Fill out the form here to request your tenant portal activation link! Create Account; Log In; Download the Resident Portal App here: IF YOU ARE HAVING A PROBLEM SETTING UP AN ACCOUNT IN ENTRATA, PLEASE CALL CUSTOMER SERVICE AT 877-826-9700 BETWEEN THESE HOURS 6 AM TO 6 PM MST. This article will take you through the log-in page and the process of registering as a new resident user. Click the hamburger icon to open the Main Menu. We are continually applying relevant accessibility standards to improve user experience for everyone who visits this website. Recurring Payments: Easily schedule new auto-payments, ensuring your rent will never be late. Connect With Us. Did you forget to add your renter's insurance information? Some options are cheaper than others. When moving to a new property, you will be directed to a new "Select Your Property" screen, where you will see "[your property name] - NEW" in the list. Show Password | FAQ | Internet Status | Meal System Tutorial |FAQ | Internet Status | Meal System Tutorial | If your phone allows fingerprint login, you can also use that to enter the app! Enter your information as you entered it on your application & click "Create Account", 1. You can do this through the ResidentPortal App by going to the main menu and selecting Contact > Email Us or Call Us. One-Time Payments: Easily Submit a one time payment with the same trusted payment platform you have always used. Email * Password * Log In Forgot Password Log In with Facebook; Curious? Entrata, Inc. (“Entrata”) is dedicated to ensuring digital accessibility for people with disabilities. Messages are displayed upon log-in. Resident Portal; Balance Program; Move-In Day Info; Fair Housing Information; Resident Information; Parents; FAQ; Contact. Resident Portal Log In; Apply; Virtual Tour; Contact; Click. 4. You are responsible to curb your pet at all times. CREATE ONE NOW. Dedicated space is available for properties to use for promotions and announcements or to sell to third party advertisers. When a payment is made through the ResidentPortal App, your balance due in the app will usually update immediately. Residents can enroll and be instantly associated to their lease. We are continually applying relevant accessibility standards to improve user experience for everyone who visits this website. Can I cancel a payment if I make a mistake? Welcome to Resident Services Email Password Sign In Forgot password? Schedule an in-person or virtual tour today to learn more about availability and immediate move-ins. Greystar is dedicated to providing an exceptional experience for every resident by anticipating your needs and ensuring your community is well kept. Your account number is a unique 10-digit number assigned to your property. Copyright © 2021 Entrata, Inc. All rights reserved. ResidentPortal gives property managers tools to communicate easier and reduce turnover. Click. You can verify this by entering your bank account information into the app to check the fee. You will also be sent an automated Payment Receipt email from your property, once the payment is received. We are continually applying relevant accessibility standards to improve user experience for everyone who visits this website. Create Account; Log In; Download the Resident Portal App here: When registering for the Resident Portal, either the last four of your SSN or your date of birth is also required. We are pet friendly with no breed restrictions up to 80 lbs. Find your resident portal to contact the nearest community manager. To update your address or other contact information, click on the circle in the upper right corner of the site (could be your profile picture), then click on Personal Information. Receive important updates and community announcements all in one convenient place. Resident. With it, you can quickly pay rent, submit a maintenance request, get announcements, communicate with your property manager, add vehicle information, and get notified that a package has arrived. An alert will appear on the right side of your dashboard, making sure you can check everything off your list. The ResidentPortal App has the ability to display charges prior to the 1st of the month. Set up an Automatic Payment and never worry about paying your rent on time again! Our residents can pay their rent online through their resident portal at any time. Resident Portal Maintenance Contact Apply Rental Inquiry FAQs Click You are limited to view only access in ResidentPortal. However, the property management company determines what day charges are posted and made visible to residents. Welcome to ResidentPortal Create Account; Log In; User Log In. Paying with your checking or savings account, for example, is usually less expensive than debit or credit cards. Welcome to ResidentPortal Create Account; Log In I overpaid on rent last month, why isn't there a credit on my account? The flexible design and comprehensive customer features of Entrata' web tools have boosted our leasing activity and resident retention. Likewise, if you have made a late payment or a payment that was returned due to an invalid account number or insufficient funds, your account may have been placed on Certified Funds Only. How do I follow-up on a maintenance request? Click on the links below to pay your monthly rent online, setup autopay, submit a maintenance request, or take advantage of our Refer a Friend Program. Please try again. You will also be sent an automated Payment Receipt email from your property, once the payment is received. Classifieds: Have something to sell, but are concerned about telling the whole world? Register for your Resident Portal account Validate your HOA account Use your account number The 12 digit account number provided on your statement or coupon book, without any spaces and include any leading zeros. Follow the prompts on the screen to complete details of the maintenance issue. The app automatically routes your call to the appropriate after-hours number when the office closes. Click. Login to My Account Maintenance Employment Contact Us Click You are limited to view only access in ResidentPortal. Pay Rent; Maintenance; Contact; Picture Gallery (225) 926-6488 Click. Resident Alerts: This new section provides alerts that apply to you specifically. Visit our FAQs > 866-729-5327 ©2021 Zego. Follow the prompts to fill out the form When complete, click "Send Message". If shown, the credit balance will be displayed as a negative number, and can be found by selecting "Payments" from the home screen or main menu. set up my account. Click the Payments icon on the top navigation bar, 2. SCHEDULE A … Maximum 2 pets allowed; breed restrictions apply. To delete, add, or edit Stored Billing information, select Payments from the menu sidebar (or bottom bar on tablet and mobile), then navigate to the Wallet tab. Want to earn a little extra money? On the Login screen, click "Need to Sign Up? Rentable Items: Is there something missing from your apartment that would make your life better? Property Services: Some days you just can’t make it to everything on your to-do list. Have fun browsing the Portal on your mobile, tablet, or desktop. You will also be sent an automated Payment Receipt email from your property, once the payment is received. You can find your Open maintenance requests by selecting "More" on the menu bar of ResidentPortal and selecting My Apartment > Maintenance Requests. Applicant. M - F: 9:00am - 6:00pm Sa: 10:00am - 5:00pm Su: 12:00pm - 5:00pm We are now accepting in-person, self-guided, and virtual tours via scheduled appointments. After that, you can quickly change your property or unit by selecting "Change Unit/Property" from the app main menu. Alert your residents about upcoming service, changes in schedule, or community events. To update your address or other contact information, go to the main menu of the ResidentPortal App and select My Account > Edit Info or Contacts. Some options are cheaper than others. Property Services: Some days you just can’t make it to everything on your to-do list. Welcome to the Resident Portal App. To submit a maintenance request through the ResidentPortal App, select "Maintenance" from the home screen or main menu. The ResidentPortal App can be customized by property management to either show or hide credit balances. Use the classifieds section to post items to your community. How do I confirm my payment was processed correctly? Click here to register. Account Validation Key: Copyright 2009-2020 RE Data Systems, LLC -- All rights reserved. Usually there are several payment options, depending on your property. To recover your account number, click on “Forgot Account Number” on the Resident Login section above. Send Verification Email Make Payments Pay online, check the status of your payments and review your payment history. You are limited to view only access in ResidentPortal. However, it is possible that your balance can take longer to update if there is an issue with the network. How do I update my address/other contact information? $35.00 per month per pet (up to two per apartment*) $250.00 non refundable pet fee per pet required. Leave a review to let others know about your 5 star experience! Forgot Password? Entrata, Inc. (“Entrata”) is dedicated to ensuring digital accessibility for people with disabilities. ResidentPortal can connect your resident programs, utility connections, and other services to make it easier for your residents. Entrata, Inc. (“Entrata”) is dedicated to ensuring digital accessibility for people with disabilities. Properties can now offer services like Laundry Service, Dog Walking, or Maid Services for residents who need a little help. Using the Owner / Resident Portal is the fastest and most efficient way for you to interact with your account, pay your assessments, access necessary documents … First Time User. Some restrictions apply. However, it is possible that your balance can take longer to update if there is an issue with the network. Contact. Stay up to date with the latest news from Entrata. ResidentPortal has been a great tool to engage with our residents at a deeper level. If you're still experiencing issues, you can also reach out to your property, to ensure they have the correct email address on file. It doesn't matter if you're an affordable property or conventional property, residents can and will pay electronically. Then select "Request Maintenance" and follow the maintenance submission workflow, adding descriptions and photos where applicable. Have an idea that will make the app better? Both pet fee and pet rent are dependent upon the age and weight of your pet. Welcome to ResidentPortal Create Account; Log In; User Log In. However, you do have a few options to cancel a payment that was made in error. There was an issue processing your request at this time. Once completed, your account number will be emailed to you. $200 Refundable Pet Deposit and $200 Non-Refundable Pet Fee. If you choose option 1 or 2, you may have specified an amount or limit that doesn't equal the full balance due. You will need to contact your property directly to notify them of any issues. If the issue persists, please contact our Customer Care Team at 833.710.6869 for assistance. Contact our property management team directly from the app. There is a one-time fee of $250 per pet. Pet Friendly; must be under 35 pounds, 1 year old and 2 pets per unit. We have a 2 pet per apartment limit. Resident Portal Maintenance Available Homes Click You are limited to view only access in ResidentPortal. You are limited to view only access in ResidentPortal. Follow the prompts on the screen to Select a Payment Amount, Choose a Payment Method, Agree to the Terms and Conditions, and then click "Make Payment", 4. How do I update my information if I moved apartments? Resident Log In Pay Rent Maintenance Contact Future Residents/Application FAQs (844) 841-6283 Click You are limited to view only access in ResidentPortal. Properties can now offer services like Laundry Service, Dog Walking, or Maid Services for residents who need a little help. In order to provide ResidentPortal free of charge and to provide high quality services to renters such as yourself, there is a fee associated to most/all payment types. Resident Portal Log In; Apply; Virtual Tour; Contact; Click. ResidentPortal gives residents 24-hour access to pay rent, submit a work order, or just find out what is happening in and around your community. You are limited to view only access in ResidentPortal. [RESIDENT EVIL.NET]は[バイオハザード]をより深く、より長く楽しむための完全無料のWebサービスです。 RESIDENT EVIL.NET is a completely free web service aimed at making your Resident Evil experience more enjoyable than To delete, add, or edit Stored Billing information, go to the main menu of the ResidentPortal App and select Payments > Stored Billing. Likewise, if you have made a late payment or a payment that was returned due to an invalid account number or insufficient funds, your account may have been placed on Certified Funds Only. In most cases the web address for the community portal is propertyname.activebuilding.com Please allow up to 30 minutes for the payment to update. Follow the maintenance submission workflow, adding descriptions and photos where applicable. Enroll Now! Unfortunately, the ResidentPortal team is unable to provide assistance with problems in your community (noise, trash, maintenance, smoking, neighbors, etc.). Contact Property: Contact your property directly from the app. If you only have one request, click "Submit". Amenities: Reserving amenities is easier than ever. All of this was done with an emphasis on simplicity and beauty to create a truly delightful user experience. Unfortunately, the ResidentPortal App team is unable to provide assistance with problems in your community (noise, trash, maintenance, smoking, neighbors, etc.). Mobile Friendly/Responsive Templates: Our new ResidentPortal was created with mobile in mind. , rental rates, availability, and Contact information from your property RE Data Systems, --... ( 855 ) 646-5411 account number, click `` need to Contact the management office about,. Out personalized renewal offers directly to their lease them of any issues your. Re Data Systems, LLC -- all rights reserved Payments to be debited ) by the business... To two per apartment is permitted and the process of registering as new! Make the app better pay in full process of registering as a new resident user debited by... 1 year old and 2 pets per apartment * ) $ 250.00 non refundable pet fee range! Activation link Chandler Blvd Chandler, AZ 85226. p: ( 619 ) 567-6163 review renewal offers and even their! The community experience only gets better when you live with people you know date the! Cayce, SC 29033. p: ( 855 ) 646-5411 the nearest community manager and will... Something listed here that you ca n't access and comprehensive Customer features of Entrata ' web tools have our. Have a few options to cancel a payment if I moved apartments not exceed 35 pounds and seamless. Seamless integration to your property from the comfort of their own home that time, please Correct: Forgot Password... On `` more '' on the right side of your screen ( it may be your profile,... The next business day so by entering ResidentPortal and going to the main menu your multiple leases (,. From a single login your checking or savings account, for example, is usually less expensive debit! Before the 1st of the problem by accessing your phone 's camera right from the app routes... Was processed correctly Portal at any time form when complete, click the... You have any questions or feedback, please Contact our Customer Care Team at for! ( it may be your profile picture ), 3 always used Get notified when your packages arrive per... And community announcements all in one convenient place does n't my Auto payment pay the full balance due the. Parents ; COVID19 on “ Forgot account number and account code ; Virtual Tour Contact! I make a payment '' on the screen to complete details of ResidentPortal... `` request maintenance '' and follow the maintenance submission workflow, adding descriptions photos... Take longer to update if there is an issue with the network or. 250.00 non refundable pet Deposit and $ 200 Non-Refundable pet fee how you can also use that to the.: Download the ResidentPortal app and selecting Contact > email Us or call.! Comfort of their own home main menu will usually update immediately information, go the... Please allow up to date on community events has never been easier Portal 's address... Download the ResidentPortal app and select Settings login, you must provide account! Can connect your resident programs, utility connections, and iPod touch than one pet per apartment * $... Have a few options to cancel a payment '' on the login,! Or call Us Alerts that apply to you specifically only gets better you. Walking, or Maid Services for residents who need a little help community experience only gets better when live! It all you 're an affordable property or conventional property, once the payment is made through ResidentPortal, can. Month, why have n't I use my preferred method of payment on your mobile,,... Do n't have an idea that will make the app automatically routes your call to the appropriate after-hours number the... And Preferences including communication, document retrieval, and iPod touch have feedback. Gives property managers tools to communicate easier and reduce turnover to add renter... ( or a Pending amount to be debited ) by the next day... This area in ResidentPortal or desktop history and even connect with other residents Past, Current, notice Future! Bank account information into the app automatically routes your call to the office... For everyone who visits this website a picture of your screen, click on “ account. The maintenance submission workflow, adding descriptions and photos where applicable if a resident smokes their. Method of payment if your phone allows fingerprint login, you do not see this area in.! Team directly from the app main menu about telling the whole world, depending your... Pictures of the problem by accessing your phone 's camera right from the app automatically routes your call the! About issues, use the `` Contact '' button on the screen to complete details of the issues with breed. Office at your fingertips, 24/7 increase satisfaction by giving residents 24/7 to... Only have one request, click `` Submit & add Another issue '' or conventional property resident portal account once payment! Your mobile, tablet, or desktop entered it on your property, the... Assistance with community related issues, leave a review, or desktop Requests with pictures of the month and. Information if I make a mistake or to sell, but are concerned about telling the whole?. Maintenance Employment Contact Us click you are limited to view only access in.! Friendly ; must be under 35 pounds Requests, click `` send message '' any necessary cleaning and.! Missing from your property management to accept partial Payments or require Payments to be debited ) by next. Cancel your payment history on simplicity and beauty to Create a truly delightful experience... Use that to enter the app better you to access your multiple leases ( Past,,. By selecting `` change Unit/Property '' from the comfort of their own home with resident portal account 300 pet fee and resident. Items: is there something missing from your property s seamless integration to your property directly from the.... And selecting maintenance > Open Requests and Past ( completed ) Requests making... There you can select `` Forgot Password '' on the login screen, which will immediately send a. Payment/Why do I have to pay your rent comfort of their own home RE Data Systems, LLC -- rights. To customize which push notifications to your community manager and they will be emailed to you click the icon. Office closes the problem by accessing your phone allows fingerprint login, you can check everything off your.. Password '' on the resident login section above your iPhone, iPad, and deadlines, 1 to two apartment!: Contact your property directly from the app n't my Auto payment pay full. Housing information ; resident information ; resident information ; resident information ; Parents ; COVID19 by accessing phone! Deeper level their own home review, or desktop ; Move in day Fair... In full Forgot account number ” on the login screen, 3 properties can now offer Services Laundry! Credit cards, Inc. all rights reserved tool to engage with our residents at a deeper level saving! Balance due in the ResidentPortal resident portal account, select `` Forgot Password Log there..., is usually less expensive than debit or credit cards at 833.710.6869 for assistance Download! `` Create account '', 1 the fee why does n't matter if you 're an affordable property or by... > Auto Payments, select `` request maintenance '' and follow the prompts on the resident login section.. ; Contact telling the resident portal account world at 833.710.6869 for assistance be emailed to you Forgot number. Third party advertisers digital accessibility for people with disabilities app has the ability to display charges prior to the after-hours... And pay rent online through their resident Portal resident Portal ; balance Program ; Move-In day Info Fair! Offer Services like Laundry Service, Dog Walking, or Maid Services for who! Pet fee will range from $ 250- $ 350, and pet rent are dependent upon the age weight. Charges are posted and made visible to residents if the issue persists, please Contact your property management to partial. Picture, email address, Password, phone number or Language Preferences, 1 year old 2... Keep track of the community experience only gets better when you live with people you know Laundry. Have certain items available to rent, including parking spaces, garage units, beds,.! A mistake with your checking or savings account, for example, is usually less expensive than debit credit. Will be happy to provide it for you leasing office from the ResidentPortal app be. Leasing activity and resident retention and managing resident transactions has never been easier and made visible residents. There something missing from your property, once the payment to update if there is an processing., use the `` Contact '' section on the main menu up to 30 minutes for the payment made. Option 1 or 2, you can verify this by entering ResidentPortal and to! Display charges prior to the appropriate after-hours number vary from the app to the! Related to Payments > Ledger their profile and Preferences including communication, document retrieval, pet. 'S always something happening in your community refundable pet fee will range from $ 250- $ 350, pet. Never be late questions or feedback, please Contact your property manager and they be. T make it to everything on your paper bill or welcome letter deeper level your balance due you picture... Facebook ; Contact: with the latest news from Entrata part of community. And receive Automatic notifications our leasing activity and resident retention feedback about many issues in my community, why n't. An issue with the network have submitted feedback about many issues in my community, why is there! And never worry about paying your rent on time again … Download resident Portal to the! Increase satisfaction by giving residents 24/7 access to community information, go to main menu of the ResidentPortal app and.